terms & conditions
Last updated: 3 October 2026
1. About Us
These terms apply to all purchases made through the jelly bag website. By placing an order, you agree to these terms.
2. Products
All jelly bags are brand new and sold as described. Product images are representative; slight colour variation may occur on different screens. Prices are shown and charged in pounds sterling (GBP), including VAT where applicable — except for orders delivered to Australia, which are priced and charged in Australian dollars (AUD) at the Australian prices shown on the site; that price is the total price of the goods, and delivery within Australia is free.
3. Orders
Placing an order constitutes an offer to purchase. We reserve the right to refuse or cancel any order, for example in the event of a pricing error or stock issue. A contract is formed when we send your order confirmation email.
4. Payment
Payments are processed securely by Stripe. We accept major credit and debit cards. We do not store your payment details.
5. Shipping
Every bag is hand-packed. Everything on sale is in stock and is shipped the next business day (within 1 business day of purchase), except made-to-order items, which are cut and stitched for you and state their own dispatch window on the product page, in the cart and at checkout. Transit time is additional and varies with the shipping method and destination selected at checkout. We are not liable for delays caused by couriers or customs.
6. Returns & Refunds
Please refer to our Returns Policy for full details. Your statutory rights are not affected by these terms.
7. Intellectual Property
All content on the jelly bag website — including images, text, and the logo — is the intellectual property of jelli.world. You may not reproduce or use any content without written permission.
8. Limitation of Liability
To the fullest extent permitted by law, jelli.world shall not be liable for any indirect or consequential loss arising from the purchase or use of our products.
9. Governing Law
These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the English courts.